Trust & Governance

Governance isn’t a feature. It’s the product.

The processes most worth delegating — billing, support, finance — are the ones that scare you most. What lets you hand them over without fear isn’t a security promise in the footer: it’s five rules in the path of every action and engineering you can verify. This page shows what backs each one — and is honest about what is still missing.

Built in, in every appVerifiable, not on our wordHonest about what’s missing

The thesis

Real delegation takes more than a smart AI.

A non-technical person only hands over an entire operation — the money, the customer, the paperwork — when they trust that a mistake won’t hurt and that they stay in control. That is why, here, governance is not a compliance annex or a screen nobody opens: it sits in the path of every action your app executes.

Taking governance out of the footer and putting it at the center is what turns “I tried an AI” into “I delegate and it operates.” It is what opens the most sensitive domains — finance, health, legal — to people without an IT team.

Governance isn’t the footer of the product — it’s what lets you delegate. That is why it is the product.

The five trust rules

What makes an operation trustworthy — in five rules

Not audit jargon. These are the conditions for someone who isn’t technical to truly delegate — and every product decision in the platform answers to them.

Rule 01

Framing

solves the right problem. The app builds itself from your problem, in front of you. Wrong framing shows up on the first screen — not months later, in a project delivered off-target.

Rule 02

Coherence

makes sense, end to end. It is born whole, not a slice that pushes the rest off to later. Each stage closes with the evidence for you to check before you trust it.

Rule 03

Fix + undo

mistakes don't hurt. Every action is reversible and recorded. You correct it by talking, no ticket to open — the cost of a mistake is undoing it, not living with it.

Rule 04

Human takes over

a person decides the sensitive cases. Nothing critical runs without the OK of whoever is in charge. The AI proposes and prepares; the call that carries weight stays with a person.

Rule 05

Your data, yours only

truly isolated. Each company in a dedicated space, with the key and the trail on your side. Verifiable — not on our word.

The five aren’t a module you switch on. They come built into every Fluxomind app, from day one — the way apps are built (rules 1 and 2), governance in the path of every action (3 and 4), and the isolation-and-proof engineering (5).

Enterprise-grade · data protection

What protects your data — and how to prove it

Four foundational protections, active from day one. Each with the engineering trail that backs it — for you to verify, not to believe.

Your data stays yours only

Implemented

Each company has a dedicated space. No customer ever reaches another’s data — not by accident, not on purpose.

Dedicated schema per customer + RLS as backstop. The tenantId derives from the request context, never from the payload. · securityEngine · dataEngine

The key is yours — and so is the lock

Implemented

Customers who require it can bring their own encryption key. Revoke it and the data becomes unreadable immediately — with or without us in the loop.

BYOK with KMS (AWS/GCP/Azure) and crypto-shredding: revocation cuts access to the data, independently of the platform. · securityEngine · spec-byok

What is sensitive never reaches the model raw

Implemented

Personal data is masked before any AI processes it — and there are guards against attempts to manipulate the model.

PII masking (4 strategies) before the LLM + content safety against prompt-injection and jailbreak. · securityEngine · spec-content-safety

Every action recorded, tamper-evident

Implemented

Who did what, when — in a trail you cannot edit without leaving a mark. Verifiable by you, not just on our word.

Dual-token authentication + RBAC; SHA-256 append-only trail — tampering is cryptographically detectable and verifiable per tenant. · securityEngine · auditTrailEngine · spec-hash-chain

Enterprise-grade · governance

The AI truly executes — inside your rules

The difference between an AI that helps and one that scares is who decides. Governance isn’t a separate dashboard: it sits in the path of every action — so that mistakes don’t hurt and, in sensitive cases, a person decides.

Human in the loop (HITL)

Implemented

Tiered approvals: nothing critical executes without the OK of whoever is in charge. The AI proposes; the decision that matters stays with you.

Policies and roles

Implemented

RBAC and policies decide who can do what — enforced by the platform at every step, not trusted to each app’s code.

Quotas and usage limits

Implemented

Usage metered and gated per tenant, with atomic reservation. No silent overruns, no consumption surprises.

Consent and privacy

Partial

LGPD/GDPR consent lifecycle with a trail — legal basis recorded, not presumed.

We mark it partial on purpose:advanced governance — broad fail-closed and more autonomy patterns — is still maturing. We’d rather tell you the fact, the gap and the bet without blurring the three.

Compliance, honestly

What is ready — and what is not yet

The platform has automated scanners for SOC2 controls (CC6/CC7/CC8) and LGPD/GDPR (Art. 17/20/30/32) — verification by code, not a manual checklist; today they run on demand, with scheduled continuous execution on the roadmap. We do not yet have a formal third-party SOC2 certification or a completed external pen-test — they are the next step, not a promise fulfilled. What we claim above is what can be verified in the architecture today.
FrontWhat we already deliverStatusNext step
Data protectionMulti-tenant isolation, BYOK, PII masking, hash-chain audit ImplementedExternal pen-test
GovernanceHITL, policies/RBAC, quotas/entitlements, consent PartialBroad fail-closed + more autonomy patterns
ComplianceAutomated SOC2/LGPD scanners (on demand) PartialContinuous execution + SOC2 Type II certification (external audit)

The next step

Delegate what matters most — with control on your side.

Join the private beta and tell us the operation you want off your plate. For those who need to evaluate in depth, we provide an isolated environment and an architecture session with engineering — where every guarantee above is demonstrated, not asserted.

See the architecture inside →
Guided beta · no card · deep evaluation on demand